kenmore 350 water softener manual

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Kenmore 350 Water Softener Manual: A Comprehensive Guide

This guide provides detailed instructions for the Kenmore 350 series, covering installation, operation, maintenance, and troubleshooting. Access PDF versions and warranty details online!

The Kenmore 350 series water softener is designed to effectively remove hardness minerals like calcium and magnesium, providing softened water throughout your home. This system, with a 32,000-grain capacity, is a popular choice for households seeking to improve water quality and protect plumbing fixtures.

This manual serves as a comprehensive resource for owners of the Kenmore 350, offering guidance on everything from initial setup and programming to routine maintenance and resolving common issues. Understanding your water softener’s features and functions is crucial for optimal performance and longevity.

You’ll find information regarding model codes (like 350P) and software versions, alongside details about the limited warranty provided by the manufacturer. Whether you’re installing a new unit or simply need to adjust settings, this guide will help you maximize the benefits of your Kenmore water softening system.

Understanding Water Softening Basics

Water softening is the process of removing dissolved minerals, primarily calcium and magnesium, which cause water hardness. Hard water can lead to scale buildup in pipes and appliances, reducing their efficiency and lifespan. It also affects soap’s ability to lather, requiring more detergent for cleaning.

The Kenmore 350 utilizes an ion exchange process. Water passes through a resin bed containing small beads that attract and hold hardness minerals. Sodium ions are released in exchange, effectively “softening” the water. This process requires periodic regeneration, where the resin bed is flushed with a brine solution (saltwater) to replenish the sodium ions and remove accumulated minerals.

Understanding the concepts of grain capacity, flow rate, and regeneration cycles is key to operating your Kenmore softener efficiently. Regular salt refills are essential for maintaining optimal performance and ensuring a consistent supply of soft water throughout your home.

Installation and Setup

Proper installation is crucial for optimal performance. This involves plumbing connections, bypass valve setup, and ensuring correct electrical requirements are met for your Kenmore 350.

Unboxing and Component Check

Carefully unpack your Kenmore 350 water softener and verify all components are present. The package should include the main softener unit, a control valve, a brine tank, a bypass valve assembly, and various connecting fittings. Inspect each item for any shipping damage – cracks, dents, or missing parts.

Compare the contents against the parts list in your user manual. Ensure you have the necessary hoses, connectors, and the salt grid for the brine tank. Confirm the model code (350 or 350P) and software version are as expected. Retain the packaging materials until you’ve successfully completed the installation and confirmed everything functions correctly. Report any discrepancies or damage immediately to the retailer or Kenmore customer support.

Familiarize yourself with the location of the drain line connector, inlet/outlet ports, and the electrical connection point before proceeding.

Plumbing Connections: Inlet & Outlet

Before connecting plumbing, ensure the main water supply is shut off. Identify the inlet and outlet ports on the softener unit – typically marked clearly. Use appropriate plumbing fittings and pipes (copper or PEX are recommended) to connect the softener into your existing water line. Apply Teflon tape to all threaded connections to prevent leaks.

Connect the inlet to the incoming water supply and the outlet to the water line leading to your home. Ensure proper flow direction, as indicated by arrows on the softener housing. Consider installing shut-off valves before and after the softener for easier maintenance and future repairs. Double-check all connections for tightness and leaks after restoring water pressure gradually.

Proper plumbing is crucial for optimal softener performance and to avoid water damage.

Bypass Valve Installation

The bypass valve allows you to isolate the water softener for maintenance or repairs without shutting off water to your entire home. Most Kenmore 350 models include a three-valve bypass system. Carefully connect the bypass valves to the inlet and outlet plumbing before connecting the softener itself.

Ensure the valves are installed in the correct orientation, allowing water to flow through the bypass when the softener is in service mode. Proper installation involves securely tightening all connections and verifying smooth valve operation. Test the bypass function after installation by switching between softener and bypass modes.

A correctly installed bypass valve is essential for uninterrupted water access during softener servicing. Refer to the diagrams in your manual for specific valve configurations.

Electrical Connection Requirements

The Kenmore 350 water softener requires a standard 120-volt, 60Hz electrical connection. Ensure a grounded outlet is readily accessible near the unit, protected from moisture and extreme temperatures. Do not use extension cords; a direct connection is crucial for safe and reliable operation.

Verify the outlet’s amperage rating is sufficient to handle the softener’s power draw – typically a low amperage. Always disconnect power before performing any maintenance or repairs. Improper electrical connections can damage the control valve and void the warranty.

Consult a qualified electrician if you are unsure about any aspect of the electrical installation. Adhering to these requirements guarantees safe operation and prevents potential hazards.

Operation and Programming

Effectively manage your Kenmore 350 by setting the time, date, and regeneration cycles via the control valve display for optimal softening performance.

Initial System Startup Procedure

Before initiating the Kenmore 350 water softener, ensure all plumbing and electrical connections are securely in place, referencing the installation guide. Slowly open the bypass valve to allow water to enter the softener, checking for any leaks at the connections.

Next, add water to the brine tank, filling it approximately halfway with water. Then, add the appropriate amount of softener salt, as recommended in the manual, ensuring it’s a suitable type for your water hardness.

Plug in the unit and allow the system to power up. The control valve will initiate a bypass cycle. Monitor the display for any error codes. Finally, initiate a manual regeneration cycle to flush the system and begin the softening process. Confirm soft water is flowing before regular use.

Setting the Time and Date

Accurate time and date settings are crucial for proper regeneration cycle scheduling on your Kenmore 350 water softener. Access the time setting function through the control valve display, typically by pressing and holding the “Set” or “Program” button.

Use the up and down arrow buttons to adjust the hour, ensuring you select the correct AM or PM designation. Repeat this process to set the correct date, navigating through month, day, and year.

Confirm your selections by pressing the “Set” or “Enter” button after each adjustment. Verify the displayed time and date are accurate. Incorrect settings can lead to inefficient operation and reduced water softening performance. Save the settings to activate the new time and date.

Programming Regeneration Cycles

Regeneration cycles are vital for maintaining your Kenmore 350’s softening capabilities. Access the programming mode via the control valve display, usually by pressing “Program” or “Set”. Navigate to the regeneration settings using the arrow buttons.

Options typically include regeneration time – consider off-peak hours to minimize water usage costs. Adjust the regeneration frequency based on your water hardness and household water consumption. Higher hardness or usage necessitates more frequent cycles.

Some models allow customization of backwash, brine draw, and rinse cycle durations. Consult the full manual for specific parameter adjustments. Save your programmed settings to ensure the softener operates according to your preferences. Regular monitoring and adjustments may be needed.

Understanding the Control Valve Display

The control valve display on your Kenmore 350 provides crucial information about the system’s status. Commonly, it shows the current time, date, and remaining days until regeneration. Icons indicate the current cycle – service, backwash, brine draw, rinse, or regeneration.

Error codes displayed signal potential issues, requiring troubleshooting (refer to the troubleshooting section). Capacity remaining or water usage metrics may also be visible on some models. Familiarize yourself with the specific icons and codes for your unit.

Button functions – “Program”, “Set”, and arrow keys – allow you to adjust settings and navigate the menu. A bright, clear display ensures easy readability. Regularly check the display for alerts or unusual readings.

Maintenance and Troubleshooting

Regular maintenance, like salt refills and resin cleaning, ensures optimal performance. Troubleshooting guides address issues like no soft water, leaks, and error codes efficiently.

Salt Refill Procedures and Types

Maintaining the salt level is crucial for effective softening. The Kenmore 350 utilizes either rock salt, solar salt, or evaporated salt pellets. Avoid using iodized salt or salt with anti-caking agents, as these can damage the resin bed.

To refill, carefully lift the salt lid and inspect the salt level. It should always be above the water level within the brine tank. Add salt gradually, avoiding bridging. A full tank typically requires around 200-300 pounds of salt, depending on usage.

Regularly check for salt bridges – hard crusts forming on the salt surface – and break them up with a broom handle. Consistent salt levels guarantee optimal water softening and prolong the life of your Kenmore 350 system. Proper salt selection and refill procedures are vital for consistent performance.

Resin Bed Cleaning

Maintaining a clean resin bed is essential for optimal performance of your Kenmore 350 water softener. Over time, mineral deposits and iron can accumulate, reducing the bed’s efficiency. Periodic cleaning restores its capacity and extends its lifespan.

The Kenmore 350 utilizes a regeneration cycle to clean the resin bed, but occasionally a more thorough cleaning is needed. This involves using a resin cleaner specifically designed for water softeners. Follow the cleaner’s instructions carefully, typically adding it directly into the brine tank.

Run a manual regeneration cycle after adding the cleaner to ensure it thoroughly flushes through the resin bed. Regular resin bed cleaning, ideally every six to twelve months, guarantees consistently soft water and prevents costly repairs. A clean bed equals efficient softening!

Troubleshooting Common Issues: No Soft Water

Experiencing hard water after softener operation? Several factors could be at play with your Kenmore 350. First, verify sufficient salt levels in the brine tank – insufficient salt prevents proper regeneration. Next, check the bypass valve; ensure it’s fully engaged in the ‘service’ position, allowing water to flow through the softener.

Inspect the regeneration cycle settings. An improperly programmed cycle might not be long enough to adequately clean the resin bed. Also, confirm the drain line isn’t clogged, hindering the flushing process; If these steps don’t resolve the issue, the resin bed itself may be exhausted or fouled, requiring cleaning or replacement.

Finally, a malfunctioning control valve could be the culprit. Consult the error code section for specific diagnostics. Consistent troubleshooting ensures consistently soft water!

Troubleshooting Common Issues: Water Leakage

Discovering a leak with your Kenmore 350 water softener requires immediate attention. Begin by inspecting all plumbing connections – inlet, outlet, and bypass valve – ensuring they are tightly secured and properly sealed. Check the drain line connection for any cracks or loose fittings, as this is a common leak source.

Examine the softener tank itself for any visible cracks or damage. Also, inspect the control valve housing for leaks around the seals or connections. A faulty o-ring or seal within the valve can cause persistent dripping. If the leak originates from the brine tank, verify the brine well is correctly assembled and not overflowing.

Remember to isolate the water supply before attempting any repairs. If you cannot identify the leak source, consult a qualified plumber to prevent further water damage.

Troubleshooting Common Issues: Error Codes

The Kenmore 350 water softener’s control valve display utilizes error codes to signal system malfunctions. These codes provide valuable diagnostic information. Consult your user manual for a complete list, as codes can vary slightly depending on the model (e.g., 350P). Common errors include low salt levels, indicated by a specific code, requiring immediate refill.

Other codes may point to issues with the flow switch, indicating a potential blockage or malfunction. A “valve error” code suggests a problem with the control valve itself, potentially needing professional repair. Error codes related to regeneration cycles often signify issues with the brine draw or rinse phases.

Always record the specific error code before attempting any troubleshooting. Resetting the system after addressing the issue may clear the code. If the error persists, contact Kenmore Water Solutions for assistance.

Warranty Information

Kenmore provides a one-year limited warranty on the 350 water softener, covering defects in materials and workmanship when properly installed and maintained.

Kenmore Water Softener Warranty Details

The Kenmore water softener warranty, specifically for the 350 series, offers coverage for one year from the date of purchase. This warranty protects against defects in materials and workmanship under normal residential use. It’s crucial to retain proof of purchase, including the model code (350) and any associated test numbers, for warranty claims.

This warranty doesn’t cover issues arising from improper installation, misuse, abuse, or failure to follow the manual’s maintenance guidelines. Damage caused by freezing, sediment, or acts of nature are also excluded. The warranty is valid only for the original purchaser and applies to the unit when used in a residential setting. Commercial use voids the warranty. Always refer to the complete warranty statement included with your product or available on the Kenmore website for full details and limitations.

Warranty Claim Process

To initiate a warranty claim for your Kenmore 350 water softener, first gather your proof of purchase, including the date of sale and model number (350P or similar). Contact Kenmore’s customer support through their official website or phone number, providing detailed information about the issue you’re experiencing.

You may be required to provide photos or videos demonstrating the defect. Kenmore may authorize a local service technician to inspect the unit. If the issue is covered under warranty, Kenmore will, at their discretion, repair or replace the defective part or the entire unit. Shipping costs for returning the unit or parts may be the responsibility of the customer. Keep all documentation related to your claim for your records.

Understanding Limited Warranty Coverage

Kenmore’s limited warranty on the 350 series water softener typically covers defects in materials and workmanship for one year from the date of purchase. This coverage applies to components that fail during normal residential use, as long as the unit is installed and maintained according to the manual’s instructions.

The warranty does not cover damage caused by improper installation, misuse, abuse, neglect, or unauthorized repairs. It also excludes wear and tear, sediment buildup, and issues resulting from hard water conditions or improper salt usage. Warranty service is subject to verification of the purchase date and model code (350). Modifications or alterations void the warranty.

Technical Specifications

The Kenmore 350 boasts a 32,000-grain capacity, with dimensions and weight varying by model. It offers efficient water usage for household needs.

Capacity and Flow Rate

The Kenmore 350 water softener is notably designed with a substantial 32,000-grain capacity, effectively addressing the needs of many households. This capacity signifies the amount of hardness minerals the unit can remove before requiring regeneration. Understanding the flow rate is equally crucial; while specific figures depend on the plumbing setup, the Kenmore 350 generally delivers an adequate flow rate for simultaneous water usage, such as showers and dishwashers.

Factors influencing the actual capacity include water hardness levels and household water consumption patterns. Higher hardness requires more frequent regeneration, potentially reducing the effective capacity. Regularly monitoring water usage and adjusting regeneration settings can optimize performance. The softener’s ability to maintain consistent flow, even during peak demand, contributes to a seamless user experience. Proper sizing, based on household needs, ensures optimal efficiency and longevity of the system.

Dimensions and Weight

The Kenmore 350 water softener’s physical specifications are important for installation planning. While exact dimensions can vary slightly depending on the specific model (like the 350P or 350Sp_D), the unit generally occupies a footprint suitable for typical utility room spaces. Expect approximate dimensions around 29 inches in height, 18 inches in width, and 16 inches in depth.

Weight is another key consideration, as the softener, when fully loaded with salt, can be quite heavy. The unit itself typically weighs around 70-80 pounds empty, but this can increase significantly with a full salt tank. Ensure the installation location can adequately support this weight. Proper floor reinforcement may be necessary in some cases. Accurate measurements are vital to confirm compatibility with the intended installation area, avoiding potential space constraints or structural issues.

Water Usage and Efficiency

The Kenmore 350 water softener is designed to provide efficient water softening while minimizing water waste during regeneration cycles. This model, with a 32,000-grain capacity, aims to balance softened water output with responsible water consumption. Regeneration frequency is programmable, allowing users to tailor cycles based on water hardness and household usage.

Efficiency is influenced by factors like water hardness levels and the programmed regeneration schedule. Optimizing these settings can significantly reduce water usage. The softener utilizes a brine tank to create a salt solution for cleaning the resin bed, and the amount of water used during this process is a key aspect of its overall efficiency. Refer to the user manual for detailed guidance on programming and maximizing water conservation.

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